General Statement
Destination World Travel, its subsidiaries, employees and affiliates ("Destiworld") values and protects your privacy. We thank you for the trust that you place in us and we want you to know that the information you share with us will be treated with care.
The objective of this Online Privacy Statement is to disclose and explain what "Personally Identifiable Information" ("PII") and other information we collect, use, and share and to explain the privacy choices that you can make. We encourage you to read this Online Privacy Statement, as well as those of all websites that you visit.
This Online Privacy Statement applies solely to: (1) information collected by Destiworld or our “Vendors" (as described below) via: (a) www.destiworld.com and all services and web pages available under those Destiworld websites that display, link to, or incorporate by reference this Online Privacy Statement ("Site"), or (b) e-mail, as described in this Online Privacy Statement; and (2) United States visitors to this Site. In addition to the protections that we provide through this Online Privacy Statement, your online activities and your communication and privacy choices may also be covered by a Privacy Notice that may be sent to you annually depending on which relationship with Destiworld you may have.
Destiworld may provide links to third-party websites. This Online Privacy Statement does not apply to any information you may provide while on such sites. We encourage you to read the privacy policies on those sites before providing any of your PII on such sites.
WHAT INFORMATION WE COLLECT AND HOW WE USE IT
The Information We Collect
When you visit this Website, we or our Vendors collect information, including PII, that you provide, such as during your registration as a user or your application for a product or service. When browsing this Website, you may choose not to provide us with any PII, such as by not registering. We automatically collect your "IP Address" used to connect your computer to the Internet, browser type and version, operating system, and computer platform. We or our Vendors also use "Cookies" or similar technologies, sometimes in combination with "Web Beacons", to collect some statistical data when you receive our e-mails or browse this Website, such as e-mail response rates, average time spent on this Website, pages viewed, information searched for, access times, "Clickstream Data," and other relevant information about your online experience. Cookies and Web Beacons set by Destiworld or by our Vendors do not capture any PII. Cookies are widely used, and most web browsers are configured initially to accept Cookies automatically. If you prefer not to accept Cookies, you may adjust your browser settings to notify you when a Cookie is about to be sent, or you may configure your browser to refuse Cookies automatically. However, if you turn off Cookies, or refuse to accept a request to place a Cookie, some features and services on this Website may not function properly and the advertising you receive when you visit this Website may not be as relevant to you or tailored to your interests.
How We Use and Share The Information We Collect
Destiworld uses the information we or our Vendors collect about and from you, including PII, your computer's IP Address, and information collected and/or stored in a Cookie or similar technology, to personalize our communications with you and provide you with a more effective user experience (e.g., to recognize you when you return to this Website, save your password in password-protected areas, and enable you to use shopping carts); process your applications; complete your transactions; respond to your requests; deliver the products and services in which you enroll, request, or for which you apply; and notify you of account or product/service updates. We or our Vendors may also use Cookies, Web Beacons, or similar technologies to present you with tailored offers on this Website or other websites on which Destiworld advertises, or in our e-mails, and to analyze the effectiveness of such offers. Destiworld may also use the information that we or our Vendors collect from or about you online to market to you through alternative channels, including offline means. To assist us with the uses described in this Online Privacy Statement, if you choose to furnish us with PII or if we have personal or other information about you from publicly available or other sources, this information may be linked to the information that we or our Vendors have collected online, including information stored in a Cookie. However, if you have deleted and disabled Cookies, we will not be able to link Cookie information with the account(s) you may have with Destiworld.
Destiworld does not sell or share PII collected via this Website or via the e-mails covered by this Online Privacy Statement with entities outside of Destiworld so that they can independently market their own products and services directly to you
Destiworld may share your information within our Destiworld family of companies as required or permitted by law. To provide products and services to you, we may also share your information with carefully selected Other Suppliers (as described in our Terms and Conditions “Agreement”) and "Business Partners" with whom we work. This includes airlines; cruise lines; hotels; travel insurance companies; companies that manage accounts, offer affinity, frequent-user, and reward programs; companies that perform marketing services and other business operations for us; and companies whose products or services are provided as a benefit of your account with us. All companies that act on our behalf are required to safeguard PII.
If you apply for products and services online, we may share information we collect from or about you with credit bureaus and similar organizations if we have your consent or when required or permitted by law. We may also use or disclose your information, including PII, to comply with the law or in response to a subpoena, court order, government request, or other legal process, or as otherwise permitted by law; to perform charge verifications; to report or collect debts owed; to reduce fraud or criminal activity; to protect the legal rights of Destiworld, our customers, this Website, or the users of this Website; to allow a purchaser of an Destiworld division, or Destiworld as a whole, to continue using your information to serve you; or as otherwise permitted by this Online Privacy Statement.
Advertisements On This Website and Other Websites
Destiworld may hire Vendors to place advertisements on this Website and other websites, and to perform tracking and reporting functions for this Website and other websites. These Vendors or our Other Suppliers do not collect PII in this process, and we do not give any PII to them as part of this process. This Online Privacy Statement does not cover the collection methods or use of the information collected by these Vendors. These Vendors have their own privacy policies and may be members of the Network Advertising Initiative ("NAI"). To remove you from some or all NAI member advertising programs, please visit the NAI Opt-Out Page and follow the relevant instructions.
If you would like more information on how to remove yourself from the tracking and reporting functions performed for this Website, please contact us and let us know.
Using Your E-Mail Address
We may use your e-mail address to send the following types of e-mail messages to you:
- Updates and Valuable Offers. We may send you e-mail account updates, offers for our products and services, requests for enrollment, as well as valuable offers from our Business Partners.
- Regularly Scheduled E-mail Newsletters related to Destiworld products or services in which you are enrolled or newsletters that you have elected to receive.
- Account Service Information. We may send you e-mail service notifications that are related to your account(s) or products and services in which you are enrolled. These include e-mails that provide account information, answer your questions about a product or service, facilitate or confirm a sale, or fulfill a legal or regulatory disclosure requirement.
- Optional Messages. You may also choose to receive other types of e-mail messages from us, including additional alerts and notifications beyond those noted above. Transfers of Information to Other Countries
Some of the uses and disclosures mentioned in this Online Privacy Statement may involve the transfer of your PII to various countries around the world. By submitting your PII to Destiworld via this Website or in response to our e-mails, you consent to such transfers and to the processing of this information in various countries around the world.
Children's Privacy
This Website is not intended for use by children under the age of 18. We do not knowingly solicit data online to market online to children under the age of 18. We knowingly only obtain PII on a child under the age of 18 with the only purpose of providing correctly with Travel Services as required by all Suppliers and informing the Government, State or Local Authorities that may require us to do so according to Law.
YOUR COMMUNICATION AND PRIVACY CHOICES
Destiworld respects the choices that you make regarding your privacy. You may request that we no longer send you direct marketing e-mails and/or offline offers or promotions. Please note that it may take some time, consistent with applicable law, for us to process your request.
- If you are a Destiworld Loyal Customer and you do not want to receive future offers or promotions from Destiworld about our products and services, or the products and services of our Business Partners, please contact us and let us know; or, if you do not want to receive future offers or promotions other than e-mail offers or promotions, please send us an email to admin@destiworld.com. In addition, if you have received certain marketing e-mails from Destiworld but you no longer want to receive them, you may also follow the unsubscribe instructions that are located at the bottom of those e-mail messages.
- If you are a Destiworld Consumer Travel Customer and you do not want to receive future offers or promotions from Destiworld about our products and services, or the products and services of our Business Partners, please follow the instructions above.
SECURING YOUR INFORMATION
We use reasonable administrative, technical, and physical security measures to protect your PII from unauthorized access and use. Do not use e-mail to send us any PII, since it would be unencrypted and can be read by anyone who receives or intercepts it.
UPDATING YOUR INFORMATION
If you wish to correct or update the PII related to your online Destiworld account(s), please use your User ID and Password to log in to our Home Page. You will then have access to your PII and can correct or update it.
CONTACTING DESTIWORLD
If you have questions about this Online Privacy Statement, please email us at
admin@destiworld.com
CHANGES TO THIS ONLINE PRIVACY STATEMENT
Destiworld reserves the right to change this Online Privacy Statement at any time by posting revisions on this Website. Such changes will be effective upon posting.
Business Partner:
Clickstream Data is information that users generate as they move from page to page and click on items within a website, usually stored in log files. Website designers can use Clickstream Data to improve users' experiences with a website.
Clickstream Data:
A Business Partner is any third party with which Destiworld conducts business, except that the term Business Partner does not include a Vendor, as defined below.
Cookie:
A Cookie is a small piece of information that a website transfers to the hard drive of a visitor's computer for record-keeping purposes. Cookies provide visitors a personalized experience on this Website by enabling us to determine unique preferences and trends based on visits to this Website and to other websites.
IP Address:
An IP Address is a number that is assigned to your computer automatically and required for using the Internet.
Personally Identifiable Information ("PII"):
PII is information collected online by Destiworld or by Vendors that identifies the person to whom such information pertains, including without limitation name, address, telephone number, and e-mail address.
Vendor(s):
A vendor is any third party that performs business operations on behalf of Destiworld, including without limitation printing, mailing services and other communications services (e.g., e-mail, direct mail, or otherwise), marketing, data processing, customer acquisition and servicing, collections, or advertisement management.
Web Beacon:
A Web Beacon, also known as a "clear GIF" (a common format for image files), is an invisible file located on web pages that you visit. They are often used in combination with a Cookie to track navigation of a site. If you visit a page on this Website that contains a Web Beacon, it communicates with your computer to determine, among other things, whether you have been to that page before or viewed a particular advertisement.
